Take safe exterior photos
From the ground, photograph missing shingles, loose siding, fallen pieces, damaged gutters, and any debris that may have hit the home.
Capture interior signs
Photograph stains, drips, damp areas, and the room location. Note the date and whether the leak was active during rain.
Keep the language factual
Share what you observed and let the contractor and insurance company evaluate the next steps based on the actual damage.
Need someone to look at it?
Send the town, what you noticed, and any safe photos. A clear first message helps the team understand whether you need a quick check, a repair, or a larger project quote.