Protect the inside first
Move items away from the leak, catch dripping water, and avoid electrical areas. Do not climb onto a wet roof.
Document the problem
Take photos of the interior stain, drip location, and any visible exterior damage from the ground.
Call with useful details
Tell the contractor your town, when the leak started, whether it is still active, and what room or roof area seems affected.
Need someone to look at it?
Send the town, what you noticed, and any safe photos. A clear first message helps the team understand whether you need a quick check, a repair, or a larger project quote.